Vernier Software and Technology
Vernier Software & Technology


How to Order

We offer multiple ways of placing an order with us. If you’re just starting out with data-collection technology, be sure to read Getting Started with Probeware »

Canadian and International Orders

Please note that orders that are destined for use outside the U.S., regardless of where we are asked to ship, are subject to a different pricing schedule and are processed by one of our international distributors. See the international price list, Canadian price list, or find your local Vernier dealer »

Ordering Frequently Asked Questions

How can I place an order?

Fill out an order form and send it to us.

How can I contact you about an existing order?
Do you accept purchase orders?
We only accept purchase orders from educational institutions.
What is your pricing policy?
All prices are in U.S. dollars and are F.O.B. shipping point. All prices are subject to change without notice.
How much is shipping?
Our estimated shipping charge within the continental United States is 4% with an $11.00 minimum (for UPS Ground). For residential addresses, we have a $14.00 minimum. Increased shipping charges for heavier items, such as for some KidWind items, tracks, Vernier Structures & Materials Tester, Force Plates, may apply due to weight.
Will you charge sales tax on my order?
We are registered to collect sales/use tax in most states; therefore, all orders may be subject to sales/use tax, depending on the ship-to state and the person/entity being billed. A sales tax exemption certificate must be on file to avoid having sales tax added to your order. A district/school sales tax exemption certificate is not valid on an order paid by personal credit card.
Where do I send my order?

United States or APO

    • Vernier Software & Technology
    • 13979 SW Millikan Way
    • Beaverton, OR 97005-2886
  • Phone: (503) 277-2299
  • Fax: (503) 277-2440
  • Email:


Find your local Vernier dealer »


    • Merlan Scientific Ltd
    • 234 Matheson Blvd. E
    • Mississauga, ON L4Z 1X1
    • Canada
  • Web:
  • Phone: (800) 387-2474
  • Fax: (905) 564-1081
  • Email:
How do I redeem a Vernier gift certificate or coupon code?

You can redeem a Vernier gift certificate or coupon by doing any of the following:

  • Mail the original gift certificate or coupon code to us with your purchase order.
  • Place an order on our web store and include a note on the order that you have a gift certificate or coupon. We will contact you about how to send us the gift certificate. If you have an APSI or Modeling coupon code, include the coupon code number.

We will apply the gift certificate or coupon amount to your order and send an invoice or bill your credit card for any remaining balance.

Do you have a preview policy?
Most Vernier products are available for a 30-day preview (or longer) to educational institutions. Please contact us to arrange a preview.
What is Vernier’s software site license policy?

We have a very generous site license policy. The purchase of one copy of Logger Pro, LabQuest Viewer, or Graphical Analysis computer software entitles you to install it on every computer in your school or, for post-secondary institutions, department. Logger Lite is available as a free download. Installation to local machines over a network is allowed. Purchasers are also permitted to distribute these programs to their students and instructors for home use. The license is limited to a single campus if your institution has multiple campuses.

Site license terms do not apply to Vernier iOS or Android software products. Vernier iOS software is available through the Apple Volume Purchase Program. Vernier Android software is available through Google Play.

What is your warranty policy?

Most Vernier-branded products carry a five-year limited warranty. During the warranty period, Vernier will repair or replace the item if there is a defect in materials or workmanship. Outside the warranty, Vernier will attempt to repair most products, often at no charge.

The Vernier warranty covers products when used by educational institutions only.

See exceptions to our five-year limited warranty »

How do I return a product?
A Return Merchandise Authorization, available from Vernier, is required for any product return. Items returned after 30 days of purchase may be subject to a restocking fee. Equipment returned for exchange or credit must be in new condition and in its original packaging. Equipment will not be accepted for exchange or credit, and will be returned to the customer, if the items are marked on, etched, labeled, or otherwise not in like-new condition.
How do I get a W9 from Vernier?
A completed W9 is required for registering Vernier as a vendor. Download the W9 form »

Technical Support

We are readily available to help you with individual questions about our software or interfacing hardware—simply write, e-mail (, or call us on our toll-free number: 1-888-837-6437. We publish a periodic newsletter, The Caliper, with information on upgrades, suggestions for new ways to use our programs, and announcements of new products.

Satisfaction Guarantee

Any product that does not meet your needs may be returned within 30 days for a full refund, subject to the Equipment Return policy.

Quick Order Form

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